Overseas Shipping
We ship internationally. If you want to ship to Hong Kong, please see Local Shipping.
Shipping Carriers
We ship items internationally via Hong Kong Post or FedEx. You can choose which shipping carriers and delivery method at checkout page.
Delivery Methods
Hongkong Post
Hongkong Post provide express mail, air mail and surface mail international delivery.
Notes
- The maximum weight limit of each order is 20KG. No shipping option is allowed if your shopping cart contains over 20KG items. Please place a separate order if necessary.
- Foods have a short shelf-life (e.g. fresh cookies, pastries or others) cannot be shipped by surface mail. Surface mail is not allowed as shipping option if your shopping cart contains short shelf-life food products.
- Items containing lithium-ion batteries cannot be shipped by Hongkong Post. Delivery services provided by Hongkong Post are not allowed as shipping option if your shopping cart contains lithium-ion batteries products.
- If you are choosing Air Parcel (Special) and the total weight of your items exceeds 2KG(The weight limit of France and US is 1KG), then we will ship the order into two or more parcels.
- Single item which exceeds 2KG cannot be shipped by Air Parcel (Special). Air Parcel (Special) is not allowed as shipping option if your shopping cart contains single item which exceeds 2KG.
FedEx
FedEx Post provide FedEx International Priority international delivery.
Notes
Foods cannot be shipped by FedEx. FedEx is not allowed as shipping option if your shopping cart contains food products.
Shipping Costs
The item price dose not includes the shipping cost. Shipping costs are determined at the time of checkout based on the shipping area, delivery method and the weight of all the items in the cart.
Delivery Times
| Asia (Indonesia, Japan, Macau, Mainland China, Malaysia, Philippines, Singapora, South Korea, Taiwan, Thailand, Vietnam) | |
| Express Mail | < 7 days |
| Air Mail | 7 - 14 days |
| Surface Mail | 30 - 60 days |
| North America, Europe and Oceania (Australia, Austria, Canada, Denmark, Finland, France, Germany, Luxembourg, Netherlands, Norway, Portugal, Switzerland, United Kingdom, United States) | |
| Express Mail | 7 days |
| Air Mail | 7 - 14 days |
| Surface Mail | 60 - 90 days |
Notes
- The transit time is calculated from the date of shipping. Order will be shipped within 2-7 business days after we have received your order.
- All deliveries are performed by third-party carriers and not Specialties Express, therefore delivery times are approximates, and as such, cannot be promised under any circumstance.
- Customs clearance procedures at the destination country may cause a delay of delivery.
- Delivery times stated are for shipping only and are estimated.
Tracking Your Order
When your order ships you will receive a shipping confirmation email to the email address you used when placing the order with the carrier tracking number and a link to track your order.